Customer Relations Representative - State Farm Agent Team Member
Full Time • Los Angeles, CA
Responsive recruiter
Benefits:
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Established in 2018 | Led by Second-Generation Agent Tara Casares | Small Team, Big Heart
Looking to join a team where your contributions are valued and your work truly matters? Tara Casares State Farm Agency has been proudly serving the Los Angeles community since 2018. As a second-generation State Farm Agent—with both her father and brother also in the business—Tara brings a deep sense of family, legacy, and purpose to everything she does.
Tara began her State Farm journey in 2010 and brings years of experience, professionalism, and a warm, supportive leadership style to her agency. A Loyola Marymount University graduate and proud mom to two young boys, she understands the importance of work-life balance, personal growth, and creating a welcoming environment for both clients and team members.
Why Join Us?
We’re a small, tight-knit team that values collaboration, commitment, and community. If you want to work in a place where you’ll be supported, challenged, and recognized—we’d love to meet you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Tara Casares - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Bilingual Spanish preferred.
Compensation: $60,000.00 - $90,000.00 per year
We're Hiring!
We are a growing agency with big dreams and lots of potential. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Tara Casares - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Los Feliz.
- I am a second generation State Farm agent.
- I am a proud graduate of Loyola Marymount University.
- Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none