Customer Service Representative - State Farm Agent Team Member
Los Angeles - CA
Customer Service Representative - State Farm Agent Team Member
Full Time • Los Angeles - CA
Responsive recruiter
Benefits:
- Hiring Bonus
- Simple IRA
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2018 and currently lead a team of four. I’ve been with State Farm since 2010, with experience as a Claims Adjuster, Trainer, and in Marketing before becoming an agent. I’m also a second-generation State Farm agent (my dad and brother are both agents as well), so the business has been a big part of my life and career.
Staying connected to our community is important to us. I’m very involved with my children’s school through volunteering and sponsorships, and our agency also supports local block parties and other community events throughout the year.
Our agency offers health benefits, a Simple IRA retirement plan, and a strong commitment to work-life balance. We also invest heavily in coaching, training, and professional development, with opportunities for promotion and continued career growth. We want our team members to have the resources and support they need to keep developing and take on greater responsibilities over time.
Our office has a positive, supportive environment where people can learn and grow. I’m looking for someone who is a strong problem-solver, learns quickly, and genuinely enjoys working with people. If you’re motivated to develop your skills, take on new challenges, and build your career with a team that invests in your growth, we’d love to meet you.
I opened my agency in 2018 and currently lead a team of four. I’ve been with State Farm since 2010, with experience as a Claims Adjuster, Trainer, and in Marketing before becoming an agent. I’m also a second-generation State Farm agent (my dad and brother are both agents as well), so the business has been a big part of my life and career.
Staying connected to our community is important to us. I’m very involved with my children’s school through volunteering and sponsorships, and our agency also supports local block parties and other community events throughout the year.
Our agency offers health benefits, a Simple IRA retirement plan, and a strong commitment to work-life balance. We also invest heavily in coaching, training, and professional development, with opportunities for promotion and continued career growth. We want our team members to have the resources and support they need to keep developing and take on greater responsibilities over time.
Our office has a positive, supportive environment where people can learn and grow. I’m looking for someone who is a strong problem-solver, learns quickly, and genuinely enjoys working with people. If you’re motivated to develop your skills, take on new challenges, and build your career with a team that invests in your growth, we’d love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Tara Casares - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish preferred.
Compensation: $45,000.00 - $55,000.00 per year
We're Hiring!
We are a growing agency with big dreams and lots of potential. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Tara Casares - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Los Feliz.
- I am a second generation State Farm agent.
- I am a proud graduate of Loyola Marymount University.
- Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none